At Agate & Ayre, we take the utmost pride in hand making our range of textile accessories. Everything is sewn by April from her own studio. Because of this - please allow for slight variations from product to product. This in no way reflects the quality or functionality of your purchase. 

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When digitally printing on natural fabrics such as silk, there may be extremely small variations in colour from batch to batch, however we do everything we can to minimise this risk. Shrinkage of 3-5% can be expected on digitally printed fabrics, and this varies from batch to batch, however to counter this we always print larger than necessary for products such as scarves. This may mean that a scarf that is stated as 90cm square may be a few cm larger or smaller but we do all we can to minimise this. 

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There are care instructions listed on each product listing - as with most handmade items, many of them are dry clean only or sponge clean. Agate & Ayre cannot accept responsibility or returns on items which are damaged due to improper care.

 

In the unlikely event there is a genuine fault with your item, and you believe it to be a product defect, then please contact agateandayre@gmail.com and we will arrange a refund or exchange for you.