How long will my order take to dispatch?

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All in stock products on my online store have a dispatch time of 5 working days but this is often less. If you need your order quickly please email agateandayre@gmail.com before ordering and I can advise you if I can rush the postage. Made to order items such as sweatshirts will have their dispatch time specified on the product page. Commissioned pieces will vary in dispatch time, as they are made to order.

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Which postal options do you offer?

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Domestic shipping options are all signed for and insured for your peace of mind and cost as follows: Orders under £100 will be sent using Royal Mails 48 service for £3.45 or can be upgraded to the 24 service at £4.15. Orders over £100 will be shipped free of charge using Royal Mails 48 service or you can pay to upgrade to the 24 service. Offering free shipping can be unsustainable for small businesses to offer, but I have tried to keep postage costs down whilst still providing a quick and traceable service. Unfortunately at this time I cannot offer international postage due to increasingly complicated and ever changing tarriff/import rules but I am actively working on finding solutions to this. 

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I'm interested in buying fabric by the metre, do you sell this?

 

I do not offer fabrics by the metre, to protect my designs.

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Can I only buy your products online?

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Agate & Ayre is stocked in limited selected retailers and I frequently attend in person markets, on my Contact page you can find an up to date list of all my upcoming events and current stockists.

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Have any other questions?

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Please don't hesitate to contact me!

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